After the recent release of Gallagher Re’s Global InsurTech Report for Q4 23, Freddie Scarratt, Deputy Global Head of InsurTech at Gallagher Re, looks back at the biggest tech story of last year.
Many topics drove the InsurTech narrative in 2023, but perhaps the one that grabbed the most universal attention was artificial intelligence (AI). The graph shows the interest in AI over time, as tracked by Google (i.e., showing interest across all industries).1 The growth in the past 12 months has been exponential, with popularity peaking in late 2023. This peak coincides with the infamous OpenAI leadership transition and the swift return of the CEO in November last year.2
